The tools you use for your business are more than just something to get from point A to B, and Customer Relationship Management (CRM) software has the potential to become one of the most important pieces of software that you will invest in. In this article we look at how companies need CRM and why it is necessary for Dubai CRM to the right choice from the different options available. We will also show you why TEB Apps can provide you with the ideal solution, and how we offer more than just a tool with our fantastic upcoming networking opportunity.

Is CRM necessary for businesses in Dubai

CRM software is an incredibly important tool for businesses, and in Dubai where competition is constantly coming in from new and existing competitors, you cannot afford to be wasting time or under-utilising your data.

How your business functions, the programs you use, and what your team are expected to adhere to in their working lives is always going to be a strategic and personalised process that relates directly to your business structure and needs; and it can sometimes be difficult to move away from legacy or embedded processes to adopt a new way, but quite often the benefits far outweigh the cons.

When you use a CRM for your business, you should expect to benefit from:

  • Improved customer services
  • Higher productivity
  • Improved customer retention
  • Shorter sales cycles
  • High quality analytics and data collection
  • Better targeting and strategic planning
  • Informed customer segmentation for lead weighting and prioritisation
  • Enhanced communication and collaboration between teams

Your CRM is likely to become the heart of your business, where you collect your data, make your decisions, and decide how to engage with your customers.

Companies in Dubai know that they need the right digital infrastructure in order to remain competitive, and to be able to grow.

A CRM is a necessary tool for business, and this is not limited to just Dubai. Being able to make use of your resources to their full potential will allow you to better position your business and focus your efforts where they are going to get the best return on investment and bring in the most profits.

What are the leading CRM software options in Dubai?

As you would expect from a constantly developing region, there are a lot of CRM options available for businesses in Dubai, and some are considerably better than others.

When you are looking to make your CRM choice, you need to think about:

  • Price and what is included
  • Level of support provided during and after installation
  • Whether the platform has third-party integration
  • How data protection and security is managed
  • If automation is being utilised, and if it is โ€“ how.
  • What analytics and reporting tools are included (if they are included)
  • Whether there are any contractual obligations and requirements for membership

Some of the popular tools available for use in Dubai include:

  • TEB Appsย 
  • Attio
  • CorporateStack
  • Freshworks CRM
  • Elate CRM

Many of these platforms offer trial periods or stripped down โ€˜freeโ€™ versions that allow you to try the software before you upgrade to a paid position, and if this is available it is certainly worth investigating โ€“ although it is extremely important that you look at whether all functionality is available in these versions, and whether some of the more useful options are locked behind higher paywalls. It is highly recommended that you look for options that are clear and concise with their pay structure, and make sure you always know where you stand with your options.

There are pros and cons to many of these platforms, and it is important that you take the time to do your research and ensure that you fully understand what the program consists of, and what you actually need for your business.

Why is TEB Apps growing amongst businesses in Dubai?

Companies in Dubai know that they have to streamline and strategically act if they want to stand out and make a mark in a region famous for its business growth and constant new potential.

TEB Apps offers sophisticated functionality and flexibility with easy-to-use access, allowing you and your team to effortlessly complete complex tasks without ever worrying about how you are expected to handle the overall process โ€“ TEB Apps does that for you.

Whether you are focusing on direct-to-consumer sales or are operating manufacturing and development companies that need to connect with other businesses, TEB Apps has the tools you need to make it happen.

When you make use of TEB Apps to build your business, you can expect to benefit from:

  • Strategic Business Process Automation (BPA)
  • Highly accessible and customisable sales options
  • Individualised customer terms and conditions
  • Automated inventory management
  • Sophisticated opportunities management
  • Accurate and real-time accessible analytics and reporting.

As well as being highly flexible, functional, and scalable to your business needs, TEB Apps also has a reliable set-up and training process, as well as support should you need it.

With the one platform providing such a comprehensive solution, and capable of integrating third-party applications, TEB Apps is a solution that covers you from every angle.

Join a CEO network in Dubai to grow your brand

Take your brand to the next level and make connections that could last a lifetime. On October 19th, we are proud to be sponsoring the Dubai CEO Meet event, and you can save your space now.

Join us and benefit from:

Dubai CEO Meet
  • New partnerships and opportunities to grow your business.
  • Knowledge sharing and learning potential from businesses and brands across the globe.
  • Connections and collaborations with other CEOs.
  • Learning about new technologies and platforms to fuel your growth.

Join us as we bring together leading brands, high profile CEOs, and industry leaders from a range of different niches. We look forward to meeting you.

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